Quick Introduction
This plugin comes with lots of unique and flexible features to create unlimited number of Knowledge Base question and answers for your site content. Sticky and Shortcode based Ajax search option gives your user the best experiences to find there required question answers quickly.
Plugin has an awesome shortcode editor panel that provide all kinds of options to insert shortcode syntax in to tinymce editor without any hassle. Built-in widgets display Latest/Top up voted/Top down voted/Popular knowledge base posts in side bar section.
Plugin Installation
Take a look at the following steps to install the plugin in a WordPress site.
Step 01
Go to plugins section in your WordPress admin panel and click Add New to install plugin. Now, upload the “bwl-kb-manager.zip” file. Once plugin successfully uploaded in your server you will get an message to activate it. Click on “Activate Plugin” Link and plugin will be ready to use.
Step 02
After activating plugin, you will redirect in plugins section of wp-admin panel and show new installed plugins information in there. Now you are ready to use BWL Knowledge Base Manager Plugin! In left sidebar menu you will see a new section like following image.
Add KB Items/Categories/Topics
Add new Knowledge Base items is almost similar like adding a new post. Go to “Knowledge Base” section and click “Add New KB” link. After than, Add Knowledge Base title, description, select category, select tags and finally click publish to save new KB.Knowledge Base Category Page allows you to add unlimited number of categories for Knowledge Base. You can show category wise Knowledge Base by using shortcode. Knowledge Base Topics Page allows you to add unlimited number of Tags for Knowledge Base. You can show topic wise Knowledge Base by using shortcode.
How to use Short Code
You can easily integrate Knowledge Base items inside of any page or post using shortcode. Go to any post/page and then click on icon in TinyMce editor toolbar. Click on that “Icon” and you will get a pop-up window. Select options according to your choice.
Knowledge Base Widgets
You can easily show Knowledge Base items in sidebar by using Widget option. Go to Appearance >> Widgets. You will find a 3 widget boxs titled by BKBM Widget, BKBM Categories Widget, BKBM Tags Widget. Drag and drop it in your right side available widget container. Remember, your theme must support widget option for using this feature.
KB Categories & Tag Widget
You can display list of Knowledge Base categories using this widget. You can also display no of items available in each category.
Related KB Posts Widget
This widget contain features to display top up voted/ top down voted/ top viewed KB/ featured KB in widget area. Easy select drop down box provide you super flexibility to choose your display type quickly. If you want to display related knowledgebase posts in sidebar area, then you can easily do that by using this widget. After setup all things successfully you can view Knowledge Base items in your website sidebar.
KB Filtering Option
You can Filter Knowledge Base questions based on date/category/tags/like/dislike/views.
KB Voting Option
User can vote up/ vote down your Knowledge Base items and you can view them from Admin panel. Website view –
Admin Panel view –
Reset KB Voting/Like/Dislike From Admin Panel –
This feature is useful, if you add some vote/like/dislike for test purpose and then reset vote/like/dislike counter in to it’s initial position.
Translate Plugin
“BWL Knowledge Base Manager” offers cool translation feature. So, you can easily add this plugin any kind of website. Check following steps for translate “BWL Knowledge Base Manager” plugin.
Inside of plugin “lang” folder you will get a file named “en_EN.po” file. To edit this file you need to install “poedit” software in your computer. Our Plugin text-domain is ‘bwl-kb’ If you are doing “localization of a plugin” for the first time, then I recommend you to check this video.
Translate Plugin With WPML
“BWL Knowledge Base Manager” also offers translation feature with WPML plugin. To get started, you will need WPML and add-on Plugins i.e. the core WPML Multilingual CMS which is always required and the String translations add-on.
You are now ready for translations. Load the “String Translations” page. You will have this once you install the String Translations add-on for WPML. Select either the dynamic list of strings it found in BWL Knowledge Base Manager during the scan or the static ones. The differences are denoted by “Name” field. Dynamic strings have a name field while the static ones don’t.
There, that was easy, wasn’t it? Happy coding!
Upgrade Notes
2016, April, 27 – v 1.1.2
– Replace all files and folder of “bwl-kb-manager”.
2016, January, 29 – v 1.1.1
– Replace all files and folder of “bwl-kb-manager”.
Change Log
2016, April, 27 – v 1.1.2
– Added description field for Ask KB question form and admin can disable it from option panel.
– Added custom drag & drop sorting feature for Category & Tag KB posts.
– Added KB last update in single page.
– Added disqus comment support.
– Added category icon, tag icon, KB post icon in widget area.
– Added custom colors for category/tag heading title.
– Fixed view wise KB ordering issue in Admin panel.
– Fixed attachment related issue for accordion layout.
– Improved boxed layout.
– Improved custom styling script.
– Improved Plugin performance.
– Improved Plugin meta box.
– Improved shortcode editor.
– Improved Option panel.
– Improved Language File.
– Improved Documentation.
2016, January, 29 – v 1.1.1
– Fixed front end KB form submission issue.
– Improved Option Panel.
– Improved Language File.
– Improved Documentation.
Credits Notes
– Ideas By BlueWindLab
– Color Picker By http://www.eyecon.ro/colorpicker
Conclusion
Once again, thank you so much for purchasing BWL Knowledge Base Manager Plugins.