About WooCommerce Product FAQ Manager

  • Plugin Version: 1.2.6
  • Plugin Last Update: 13/06/2021
  • Plugin Create Date: 16/06/2014
  • Premium Support: Send Message
  • Web Site: https://bluewindlab.net
  • Developed By: bluewindlab
  • Skype: bluewindlab

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Plugin Overview

WooCommerce Product FAQ Manager provides you a great way to create unlimited no of FAQ questions and answers for the WooCommerce products. You can easily add, manage and display FAQ informations with in the product custom tab. Super flexible and user friendly backend interface will gives you the best user experience ever to create FAQ items for every single product. Your site users can easily access relevant FAQ, and surely it will boost up the the sale of your product. Here goes the front end of the WooCommerce Product FAQ Manager in WordPress installation.

Installation Requirements

You need at least WordPress version 4.8+ installed for this plugin to work properly. It is strongly recommended that you always use the latest stable version of WordPress to ensure all known bugs and security issues are fixed. Other requirements:

Installation Steps

To install a plugin, you must first upload the plugin files and then activate the plugin. The plugin files can be uploaded in two ways:

  • FTP Upload: Using your FTP client, upload the non-zipped plugin folder into the /wp-content/plugins/ folder on your server.
  • WordPress Upload: Navigate to Plugins >> Add New >> Upload. Go to browse, and select the zipped plugin folder. Hit "Install Now" and the plugin will be uploaded and installed.

Step 01: Go to WP admin dashboard and click on Plugins >> Add New.

Step 02: Click on Upload Plugin and upload 'woocommerce-product-faq-manager.zip' file. Finally, click Install Now button.

Step 03: Once plugin successfully uploaded in the server, you will get a message to activate it. Click on Activate Plugin Link and plugin will be ready to use . After activating the plugin, you will be redirected in plugins page of the WordPress admin panel, and you will get newly installed WooCommerce Product FAQ Manager Plugin in there.

Step 04: Now you are ready to use WooCommerce Product FAQ Manager Plugin! In left sidebar menu, you will see a new section like the following screenshot.

Operate The Plugin

Add FAQ Posts To A Product:

Step 01: Go to any WooCommerce Product page(Add/Edit mode). Now, bottom of that page you will get BWL Woo FAQ Settings panel like the following screenshot.

Step 02: Next, click on the Add New FAQ button and a modal window will appear with two radio buttons for New FAQ and Global FAQ respectively.

Step 03: New FAQ section will allows you to add the FAQ title and description directly for the current product.

Step 04: Global FAQ is very useful feature when you have few common FAQ that you want to use for most of the products. For instance, FAQ about Refund policy. Global FAQ allows you the option to include those common FAQs for any product.

Watch Video Tutorial

Step 05: Switch the interface of New FAQ and Global FAQ section by clicking their respective radio button. Next, If you need to add more FAQs, just click on the Add New FAQ button and a new section will appear.

Step 06: Finally, click on the Save button to insert FAQ item in to BWL Woo FAQ Settings Panel. You can also copy/delete/sort FAQ items.

Copy FAQ Item:

Sort FAQ Items:

Step 07: Finally, click Publish/Update button of product edit page and you will see output like following screenshot-

Add Global FAQ

Step 01: Navigate to WP Admin >> BWL WOO FAQ. You will get all the lists of previously inserted FAQ items.

Step 02: To Add new item, click on Add New FAQ from the menu. Next, add the title and description of FAQ post according to your requirement. Finally, click on Update/Publish button to insert the content in to database.

Step 03: Now, go to any WooCommerce product page. Click on the Add New FAQ button. Next, click on the Global FAQs radio button and in Global FAQs drop down list you will get newly added FAQ item like the following screenshot.

Auto FAQ Integration

From the version 1.1.8, we have introduced a new feature called Auto FAQ Integration that allows you to include Global FAQs Automatically to all the products. Please check the following step by step instructions to use that awesome feature.

Step 01: Navigate to WP Admin >> BWL WOO FAQ >> Global FAQs. You will get all the available global FAQ items. A custom column called Auto Integration shows the status of every FAQ item.

Step 02: Next, if you place the mouse on any product title or row, you will get Quick Edit option like the following screenshot.

Step 03: Click on the Quick Edit link to get more options. Now, if you would like to Auto Integrate that FAQ to every product, select Yes from the Add To Automatic FAQ drop down.

Step 04: Next, click on the Update button to save the settings and from the following screenshot you can see Auto Integration status has been changed for that FAQ.

Step 05: Finally, Navigate to WP Admin >> BWL Woo FAQ >> Option Panel >> Advance page. Simply, turn ON Enable Auto FAQ Integration check box and click Save Changes button.

Output:

Watch Video Tutorial

Sort FAQ Posts:

Sorting FAQs feature has been introduced from the version 1.0.3. We have added a custom column for sorting icon and it will provide you the maximum flexibility to re-arrange the FAQ items according to your need without jumping in to product edit page. Lets see the the steps-

Step 01: Navigate to WP Admin >> Products >> All Products Page. Right side of the product lists column you will get a new custom column for with FAQ Sort Icon. Check the following example.

Step 02: Next, click on the FAQ Sort Icon, a modal window will appear which contains the FAQs associated with that particular product. Now, just drag & drop FAQ rows according to your preference like the following screenshot.

Step 03: Once ordering done, click on the Save button to store new FAQs order in to database.

Hide FAQ Tab

Step 01: If you would like to hide FAQ tab for a particular product page, then go to that product edit page.

Step 02: Next, you will get Hide FAQ Tab? drop down in BWL Woo FAQ Display & Theme Settings panel. From that drop down list choose Yes.

Step 03: Finally, click the Update button to save new settings.

Note:

Using Quick and Bulk Edit method you can hide multiple product FAQ tab.

Example of Quick Edit Mode:

FAQ Theme Setup

Step 01: You can choose and set custom theme for any particular product page. Firstly, go to that product edit page.

Step 02: Next, you will get FAQ Theme drop down in BWL Woo FAQ Display & Theme Settings panel. From that drop down list choose your required theme. You can create new theme from the plugin option panel.

Step 03: Finally, click the Update button to save new settings.

Plugin Shortcodes

Using the following shortcode, you can easily display Global FAQs any where of your website.

Available shortcodes listed in below -

  • Display All Global FAQs:

    [wpfm_global_faqs]
  • Hide Search Box:

    [wpfm_global_faqs sbox=0]
  • Set Custom Placeholder In Search Box:

    [wpfm_global_faqs placeholder='Your custom search box text']
  • Display FAQs Order By ID in Descending Order:

    [wpfm_global_faqs orderby="ID" order="DESC"]
  • Display FAQs Order By ID in Ascending Order:

    [wpfm_global_faqs orderby="ID" order="ASC"]
  • Display FAQs Order By Title in Descending Order:

    [wpfm_global_faqs orderby="TITLE" order="DESC"]
  • Display FAQs Order By Title in Ascending Order:

    [wpfm_global_faqs orderby="TITLE" order="ASC"]
  • Display FAQs Order By Date in Descending Order:

    [wpfm_global_faqs orderby="DATE" order="DESC"]
  • Display FAQs Order By Date in Ascending Order:

    [wpfm_global_faqs orderby="DATE" order="ASC"]
  • Display 10 FAQs:

    [wpfm_global_faqs limit="10"]
  • Set Red Theme:

    [wpfm_global_faqs theme="red"]
  • Set Green Theme:

    [wpfm_global_faqs theme="green"]
  • Set Blue Theme:

    [wpfm_global_faqs theme="blue"]
  • Set Yellow Theme:

    [wpfm_global_faqs theme="yellow"]
  • Set Orange Theme:

    [wpfm_global_faqs theme="orange"]
  • Set Custom Theme:

    [wpfm_global_faqs theme="custom-theme-id"]

    Watch Video Tutorial

Plugin Option Panel

General Options:

  • Load Font Awesome: Plugin uses Font Awesome icons to display navigation icon. So, If your theme alrealy load the Font Awesome icon set then you can turn of this option.
  • FAQ Tab Title: You can set custom title of FAQ tab. Default: FAQ.
  • Display FAQ Counter: From the FAQ tab you can hide the total FAQ counts.
  • FAQ Tab Position: You can set custom position of FAQ tab. Set small number to display FAQ tab first or set large number to display FAQ tab in last position.
  • Hide Search Box: You can enable/disable search box. Additionally, you can set the minimum no of FAQs condition to display search box. Plugin will automatically hide search box. if minimum number of FAQs not available in FAQ tab.

Theme Settings:

  • You can set default theme from here.
  • You can create custom theme for your site.

Advance Settings:

  • Enable auto FAQ integration.
  • You can add custom CSS code.

Plugin Translation

WooCommerce Product FAQ Manager WordPress Plugin offers cool translation feature. So, beside the English language, you can easily translate the plugin texts for other languages too. Check following steps to translate WooCommerce Product FAQ Manager WordPress plugin.

Step 01: To translate the plugin texts, please download and install Poedit software in your computer. Here goes the download link- https://poedit.net/download

Step 02: Next, navigate to /wp-content/plugins/woocommerce-product-faq-manager/lang/. You will get a file named default.po.

Step 03: Our Plugin text-domain is 'bwl-wpfm'. Now, we want to translate our theme text in to Dutch language. So, copy default.po file and rename it as bwl-wpfm-de_DE.po

Step 04: Now, open that newly created 'bwl-wpfm-de_DE.po' file using Poedit software. You will get all the plugin texts in there and you just need to add appropriate translated text in Translation box.

Step 05: Finally, save the file and you will get 'bwl-wpfm-de_DE.mo' file inside languages folder.

Note:

Not sure about country and language code? Get your Country Code and Language code.

Plugin Addon:

01. FAQ Collector - Addon For Product Faq Manager

Easy way to collect FAQ questions from the users.

FAQ Collector - Addon For Product Faq Manager

Support & Miscellaneous

WooCommerce Product FAQ Manager Plugin comes with Six (06) months premium support directly from the developer. We are committed to assisting our buyers and most of the time it takes less than 24 hours to reply to the support message. If you face any particular issue regarding the plugin, then the developer will assist you to fix the issue.

Troubleshooting

Yes, You can. Go to BWL Woo FAQ >> Option panel >> General options section. There you'll get "FAQ Tab Title" text box. Just add your own custom tab text in there

Upgrade Notes

Important Note:

If you modified any files of plugin, please take a backup before update all files and folder. We highly recommend to take backup of language files.

Upgrading from 1.2.5 to 1.2.6

  • Replace all files and directories in your plugins/woocommerce-product-faq-manager folder.

Change Log

2021, June, 13 - v 1.2.6
- Updated: Plugin for WordPress 5.7.2
- Updated: Plugin for WooCommerce 5.4.1
- Updated: Plugin language/translation file.
- Updated: Plugin documentation.

2021, March, 17 - v 1.2.5
- Updated: Plugin for WordPress 5.7.0
- Updated: Plugin for WooCommerce 5.1.0
- Updated: Plugin language/translation file.
- Updated: Plugin documentation.

2020, October, 04 - v 1.2.4
- Updated: Plugin for WordPress 5.5.1
- Updated: Plugin for WooCommerce 4.5.2
- Updated: Plugin code.
- Updated: Plugin language/translation file.
- Updated: Plugin documentation.

2020, August, 27 - v 1.2.3
- Updated: Plugin for WordPress 5.5.X.
- Updated: Plugin for WooCommerce 4.4.X.
- Updated: Plugin code.
- Updated: Plugin language/translation file.
- Updated: Plugin documentation.

2020, July, 18 - v 1.2.2
- Updated: Plugin for WooCommerce 4.3.X.
- Updated: Plugin code.
- Updated: Plugin language/translation file.
- Updated: Plugin documentation.

2020, March, 18 - v 1.2.1
- Updated: Plugin for WooCommerce 4.0.X.
- Updated: Plugin code.
- Updated: Plugin language/translation file.
- Updated: Plugin documentation.

2019, September, 27 - v 1.2.0
- Updated: Plugin for WooCommerce 3.7.X.
- Included: FAQ COLLECTOR ADDON With the plugin.
- Fixed: Conflict With Elementor Page Builder.
- Updated: Plugin language/translation file.
- Updated: Plugin documentation.

2019, March, 27 - v 1.1.9
- Fixed: Inline FAQ Display Issue.
- Updated: Plugin language/translation file.
- Updated: Plugin documentation.

2019, March, 17 - v 1.1.8
- Added: Automatic Global FAQ integration feature.
- Added: Auto RTL switching feature.
- Updated: Plugin For WooCommerce 3.5.X
- Updated: Plugin language/translation file.
- Updated: Plugin documentation.

2018, August, 05 - v 1.1.7
- Updated: Plugin For WooCommerce 3.4.X
- Updated: Plugin language/translation file.
- Updated: Plugin documentation.

2018, March, 29 - v 1.1.6
- Updated: Plugin shortcodes.
- Updated: Plugin language/translation file.
- Updated: Plugin documentation.

2018, March, 27 - v 1.1.5
- Fixed: Theme setup issue in shortcode.
- Updated: Plugin language/translation file.
- Updated: Plugin documentation.

2018, March, 26 - v 1.1.4
- Updated: Plugin For WooCommerce 3.3.4
- Updated: Plugin language/translation file.
- Updated: Plugin documentation.

2018, March, 07 - v 1.1.3
- Fixed: Admin Panel Blank Product Page Issue.
- Updated: Plugin language/translation file.
- Updated: Plugin documentation.

2018, March, 05 - v 1.1.2
- Added: Option to set FAQ default theme in plugin option panel.
- Added: Shortcode to display Global FAQs.
- Updated: Plugin For WooCommerce 3.3.3.
- Updated: Plugin language/translation file.
- Updated: Plugin documentation.
- Fixed: Plugin options panel color picker layout issue .

2018, January, 10 - v 1.1.1
- Updated: Plugin For WooCommerce 3.2.X.
- Updated: Plugin language/translation file.
- Updated: Plugin documentation.

2017, May, 10 - v 1.1.0
- Fixed: WooCommerce 3.0 compatibility notice.
- Fixed: Alll FAQ item remove issue.
- Improved: Plugin performance.
- Updated: Plugin language/translation file.
- Updated: Plugin documentation.

2016, May, 28 - v 1.0.9
- Fixed: Front-end search counter issue.
- Fixed: Font-end FAQ content text formatting issue.
- Fixed: Back-end FAQ count issue in product column.
- Added: Option in option panel to enable/disable search box.
- Improved: Plugin performance.
- Updated: Plugin language/translation file.
- Updated: Plugin documentation.

2016, April, 15 - v 1.0.8
- Improved: Plugin custom meta box feature to insert FAQ easily & quickly.
- Improved: Plugin performance.
- Updated: Plugin documentation.

2016, April, 14 - v 1.0.7
- Added: FAQ Clone feature.
- Updated: Plugin drag/drop sorting feature.
- Updated: Conflict with WooCommerce settings..
- Improved: Plugin performance.
- Updated: Plugin documentation.

2015, July, 13 - v 1.0.6
- Fixed: FAQ Counter Issue in FAQ Tab.
- Updated: Plugin documentation.

2015, May, 04 - v 1.0.5
- Fixed: searchable select box issue for global FAQ.
- Fixed: text highlighting issue for chrome/opera/safari browsers.
- Updated: Plugin language/translation file.
- Updated: Plugin documentation.

2015, March, 18 - v 1.0.4
- Added: RTL Feature.
- Fixed: Update Notification Issue.
- Updated: Plugin language/translation file.
- Updated: Plugin documentation.

2015, January, 15 - v 1.0.3
- Added: FAQ Sorting Feature.
- Fixed: Quick Edit issue.
- Updated: Plugin language/translation file.
- Updated: Plugin documentation.

2015, January, 06 - v 1.0.2
- Added: 2 custom columns in administrator panel product list page to display "No of FAQs" and "FAQ Tab status".
- Added: Quick/Bulk edit option of show/hide FAQ tab.
- Added: search text highlight feature.
- Added: options to set search text highlight text and background colors.
- Added: auto update notification feature.

2014, October, 30 - v 1.0.1
- Added: Global FAQ(QA) Options.
- Fixed: product_id missing notice in shortcode.
- Improved: Responsive styles.
- Fixed: SSL issue.
- Fixed: search icon missing issue in Safari Browser.
- Fixed: custom theme content background issue.
- Fixed: issue of "Hide no of FAQs" .
- Updated: Plugin language/translation file.
- Updated: Plugin documentation.

2014, June, 16 - v 1.0.0
- Initial release

Source & Credit Notes

  1. WooCommerce Plugin By WooCommerce
  2. jQuery Plugin
  3. Font Awesome
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